Frequently Asked Questions

Once you request a quote or send us an email our design team will get back to you within one business day if any other information is needed. Then a digital layout with your logo for your approval will be created. Once approved, production can take between 2-6 weeks depending on the item you are requesting. We will notify you when your order is complete. Pick up option is available in our office in LA, we can also ship the items to you (shipping fees apply).

Please send us an email to sales@kaliainc.com with the following info:

Item, dimension, material (fabric, coating), quantity & logo file. 

Production time varies by item and quantity.

Printed labels: 2-3 weeks. Woven Labels: 3-4 weeks.

Standard Items (hangtags, business cards, stickers) 7-9 business days.

Custom Items/ Packaging Supplies : 4-5 weeks

In Stock items : One business day to process.

*Expedite Shipping is available on certain items (additional fees apply).

There is a $25 fee for a physical sample for Labels which is credited to your final order. Sampling production is 2 weeks.

We do not offer a sample option for our standard items or any custom item under 5,000 pcs.

Vector Adobe Illustrator file or high resolution image preferred.

*If you do not have a logo, our talented design team can help you with a logo design. You can send us your inspiration photos and ideas.

We do not sew the labels but we do work with sewing/packing companies in the LA Fashion District that we can recommend.

You are welcome to visit our office to browse our sample items.

 Check out or social media profiles for photos of the products that we offer.